Terms and Conditions
Last updated: August 19, 2025
Welcome to Chaptik. By accessing or using our website or services, you agree to these Terms and Conditions. Please read them carefully before using Chaptik.
1. Acceptance of Terms
By creating an account, browsing events, purchasing tickets, or listing events on Chaptik, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please discontinue use of the platform.
2. Use of the Platform
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For Customers: You may browse, purchase, and download tickets for events through Chaptik.
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For Event Organizers: You may create, manage, and sell tickets for your events using our platform. You are responsible for the accuracy of event details, pricing, and fulfillment of services promised to ticket holders.
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Users must be at least 18 years old to create an account or transact on Chaptik.
3. Account Registration
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You must provide accurate, complete information when creating an account.
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You are responsible for maintaining the confidentiality of your login credentials.
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Chaptik reserves the right to suspend or terminate accounts that violate our policies.
4. Ticket Sales and Purchases
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All sales are subject to availability and confirmation.
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Tickets purchased are valid only for the specified event.
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Refunds and cancellations are subject to the policy set by the event organizer. Chaptik is not liable for refunds unless explicitly stated.
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Resale of tickets purchased on Chaptik without authorization is strictly prohibited.
5. Payments & Fees
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Customers agree to pay the total price displayed at checkout, including any applicable fees.
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Event organizers agree to Chaptik’s service fees, which may be deducted from ticket sales.
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Payments are processed securely through third-party providers; Chaptik does not store sensitive payment information.
6. Prohibited Activities
You agree not to:
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Use Chaptik for fraudulent purposes.
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List misleading, illegal, or unsafe events.
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Interfere with the platform’s security or integrity.
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Attempt to resell tickets in violation of our policies.
7. Liability & Disclaimers
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Chaptik is a ticketing platform and does not host or manage events. Responsibility for the event rests with the organizer.
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We are not liable for cancellations, postponements, or changes to events.
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To the fullest extent permitted by law, Chaptik is not responsible for any loss, damage, or injury arising from attending an event.
8. Termination
Chaptik reserves the right to suspend or terminate your account if you violate these Terms.
9. Governing Law
These Terms shall be governed by and construed under the laws of Nigeria. Disputes shall be resolved in the courts of [Insert Jurisdiction].
10. Contact Us
If you have any questions about these Terms, please contact us at:
📧 support@chaptik.com